Welcome to Lumix LLC, we are dedicated to providing high quality digital products. We want to make sure our customers are completely satisfied with their purchase. Below, we present our return, refund and delivery policy:
If the product does not meet your expectations or you are unsatisfied with your purchase, you can request a 100% product refund.
The return request must be sent to the email address [email protected].
If we detect any malicious use, credit card theft, or any other misuse of payment information, a full refund will be issued.
In the case of dissatisfaction, a return will be processed without any issues.
In all other cases, a partial refund will be issued within 7 days of purchase, except for digital books, which are not eligible for returns. For digital courses, we offer a 100% refund within the first 30 days.
If a refund is determined to be the best solution, it will be issued through the same payment method used for the purchase. The refund will be processed within 5 business days after the return request.
Delivery of our digital products is immediate, through login to our website. All products are delivered virtually and in full at the time of purchase.
In case of any issues or inquiries, please contact us via email at [email protected] or through WhatsApp at the following number: +5491164649280.
We appreciate your trust in Lumix LLC and hope that our digital products meet your needs.
